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Fix an Offline Printer
by Jenny in

When you want to print a document, you choose print and select your favorite printer but nothing happens. You look at the printer menu and see the pesky printer offline message and instant frustration. The task of the moment is going from offline to online. With creativity and patience, you'll have your printer back online in no time.

Instructions

Attempt to set the printer to online. This may not often work but it's the first action to take. Go to "Settings" and then "Printers". Right click on the "Printer" and select "Use Printer Online". Test the printer to see if it now prints.


Clear any print jobs. Double click on the "Printer" after performing the above step. Go to the "Printer Menu" and select "Cancel All Documents". There could have been a stuck print job that would cause the printer to go offline. Try once again to set the printer back online and try printing a test page.

Turn on the printer. Make sure the printer is turned on and turn it off, wait a minute and then turn it on again. Check to see if the is jammed. Check all the network connections to make sure none are loose. Repeat the above steps again if necessary.

Restart the computer. If this doesn't work, you will have to reinstall the drivers. Go to "Settings" then "Printers" and select the printer. Right click on the printer and choose "Properties". Under the "General" or "Details Tab" look for the driver button and select it and choose the driver again. You may also have to download the driver from the printer manufacturer website.

Reinstall the printer. Under "Printers" in the "Settings" menu, go back and select the printer, then delete the printer and reinstall the printer through the add printer wizard. Use the latest printer driver from the printer manufacturer's website.


Read more: http://www.ehow.com/how_4869270_fix-offline-printer.html#ixzz1U9X8KGSD

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