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Showing posts with label computer support. Show all posts
Showing posts with label computer support. Show all posts

Computer Repair
by Jenny in , , , ,

Computer repair includes software and hardware repair. Hardware repair is needed when any part of the computer is not functioning as expected. Software repair is required when any software program is not executing properly.

Need of computer repair

Computer repair is needed for making your computer function properly. Your computer will function properly if all its its parts are working properly. Some of the issues for which you require computer repair are as follows: 
Computer automatically shuts down
·        Computer takes much time in launching applications
·        Computer system crashes or locks up
·        Blue screen error
·        Computer makes beeping sound when switched on

The reason for most of the computer issues is the lack of maintenance.. For maintaining your computer and optimizing its performance, you have to update software regularly, clean registry, empty cache files and many others.

In case, you have the knowledge about how to repair your computer, you can perform it yourself. But if you do not have any knowledge in this field, then you can contact a computer repair technician.

Computer repair technician is a person who will repair your computer either through online or on-site. Online computer repair is preferred in case your computer needs software repair. If you want to go for online computer repair, all you need to have is an Internet connection. Online computer repair saves your from the pain of taking your computer to some technical services center or inviting some technician at your own residence.

These days most of the companies offering online computer repair adopt the method of remote desktop connection. Technician will access your computer with the use of software made for remote desktop connection. But you have to give him permission for doing so. After getting permission, he will diagnose your problem and after that resolve it. Technician will install, reinstall or uninstall any software, or modify some of the settings for resolving issues.
In case of hardware repair, you have to call a technician in your premises. Technician will diagnose all of your peripheral devices, in case of any faulty one, he will replace that one. He will also update drivers of peripheral devices.

So, it can be said that computer repair is required when your computer is not functioning as expected.

More Technical tips and tricks for your computer>>

Microsoft XP Help 

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Technical Support: Fix your computer issue
by Jenny in , , , ,

As computer is a machine consisting of hardware and software, which are working in mutual collaboration, vulnerability is always linked.



Some common issues can be disclosed as:



· No sound issue



· Application not responding



· Mouse and keypad stops functioning





· .dll file missing error



· Slow browsing



· Pop-ups and ads getting flooded



· No boot issue



· Slow boot



Very first step towards fixing a computer issue is to keep patience.



A deep observation of the system, speaks in itself about, how to fix the computer?



Before going ahead to fix a particular issue, understand the reason behind. For instance computer freezing or slow performance may be on account of virus attack or registry corruption. Knowing the depth of issue will help you to fix computer issue in a better way.



No sound issue can happen due to hardware failure or driver failure. Most of the time there could be a physical connection fault. Driver re-installation is the rare situation and sound card failure is even rarer. Hence, don’t throw away your money. You can fix the computer with simple troubleshooting through the control panel. Go ahead, nothing is impossible.



Internet browsing has become the addiction. No one can abdicate it. But you may find the browsing too getting annoying and dangerous. It may be directing you towards any unknown destination, from where important details can be hijacked. Hence, your privacy is on bet. So you should be always cautions and try to fix this computer issue with installation of suitable anti-spyware.



Many leading enterprises are offering remote and on-site visit technical support too, to fix your computer issue. You can subscribe for suitable service package as a result of which you can fix unlimited computer issues against a single annual premium.

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Computer Support: Anti-Virus security to get maximum of your resource
by Jenny in , , , , ,

Are you suffering with your computer box? Not able to make good revert from your system resource. You may be among those who are:
•         Getting sluggish performance in spite of making adequate investment
•         Getting private data hacked over the Internet
•         Unable to enjoy favorite game over the computer

Not a big deal. After going through this blog you would get everything resolved.
Take a notice of your system properties where the operating system is mention. Accordingly install suitable Anti-Virus security on your system. For your convenient I am here, to disclose about some best Anti-Virus security products.
NoAdware
NoAdware Anti-Virus security does an impressive work to remove spyware, adware, trojans, dialers and worms in a few minutes. Worldwide approximately 47 million customers are currently availing the programs. FREE! download is available.

 Spyware Doctor

Spyware is the most aggressive Anti-Virus security. User can get up to date security for their PC. The best feature of the product is, it requires least of your system resource, so you can keep your optimum performance.


Presence of Anti-Virus security Windows Defender will smooth the performance of your system without interfering with system performance. It will make pop-ups and other irrelevant ads to abdicate your system.
Installation of Anti-Virus security packages is not a tough deal. They are user-friendly and can be installed easily with the help of setup wizard in few minutes.
Note: Don’t install two Anti-Virus security products on a same system. It may raise confliction.
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Computer support for getting live solution
by Jenny in , , ,

These days online computer support has simplified the troubleshooting of computer and server to a huge extent. Online computer support is available round the clock to fix any kind of simple or complex issue. These programs are more reliable, secure and authentic. User has the ultimate right to choose the payment mode.
 The motive of blog is to create awareness about the services of the computer support. Computer support is offering diverse solution to the leading issues.
 E-mail has become an important prospective of any organization. But sometimes due to some reason you may find yourself absolutely helpless when your e-mail client doesn’t work desirably. Most commonly used e-mail client on professional front is Outlook Express. As we know, it keeps the user accounts on the hard drives hence they are vulnerable. Probable causes behind the crash of e-mail may include viruses, bad software and corrupted e-mail attachments. Computer Support provides genuine solution in real-time. It helps the user to take back-up of the e-mail clients as well.
 PC Tune-up: Computer Support offers suitable packages for consistent monitoring services. They take care of any abnormality in your hardware or software configuration by regular PC checkup programs and do the needful so that you can use your system under best condition.
  Computer Errors: Computer Support helps in fixing any kind of Windows registry conflict, software error or security concerns in no time.  They can detect and fix all errors pertaining to registry and optimize the system performance.
 Data Backup: In order to manage your database in a secure way, computer support helps the users with latest backup technology. Based upon the convenience of the users, both discrete/individual and online backup are used to render computer support.


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PC repair
by Kelly in , , , ,

If you are unable to boot your PC, this article will shed some light on how to get a computer that is not working at all or how to get back to the state before your computer was broken.

Try the following steps to repair your PC.

STEP1. Turn on your computer. While your computer is turning on, open the CD drive and put operating system installation disc into it.

STEP2. Turn off your computer and then back on, installation process to your hard drive will start once the computer boots from the disc. Choose to reinstall windows and continue with the prompts. Doing this will wipe all the content on your C drive. Therefore, it is recommended to install another hard drive first and install windows on that hard drive.

STEP3. Reboot your system and few prompts will come up. After this the computer will have windows installed on it and should be able to connect to Internet.

If still you are unable to boot your PC, we at iYogi use the most advanced remote computer repair technology. We provide high tech support for your personal computer issues or malfunctions related to software.

We are committed to provide superior customer experience. We understand your problem and troubleshoot your issues. Our comprehensive range of services ensures peak performance to keep your PC up-to-date.

iYogi advantages

· Bring unparallel Technical support services for your PC to keep it running at top speed

· Easy and secure remote computer support anytime, anywhere.

· Deliver innovative technology and services you can trust.

· Our services ensure peak performance.

· We use remote access technology to resolve your issues quickly.

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In News: iYogi Re-Defines Technical Support – BizTech2.com
by Kelly in , , , ,

Remote managed services are gaining a lot of attraction these days. Companies are looking to outsource the maintenance and monitoring of their IT infrastructure to a third party to improve efficiency and save costs. BizTech2.com caught up with Uday Challu, founding partner and CEO, iYogi, to see what the company has to offer in this space.

As far as Enterprise and SME customers are concerned, which verticals are you focusing on?

Our focus will mostly be on small companies with around five to 100 users and also firms that have multiple small branch offices like travel agencies, retail stores etc.

What kind of support services do you provide to your customers? What is the Green PC service?

iYogi provides the next generation of remote computer support services for consumers and businesses. For consumers, our live 24/7 support extends to technologies we use everyday, including hardware, software applications, devices, peripherals and networking equipment. iYogi also offers a full range of business IT solutions including managed monitoring, managed services, set-up and installation services, and incident-based services.

Green PC Service

With the current state of the global climate and increasing dependency on the computer, iYogi helps PC users reduce their carbon footprint and save money at the same time. iYogi’s Green PC service is the first in the independent computer support industry to offer customers a way to save money, conserve energy and protect the environment by optimising their PC’s efficiency. Consumers and businesses can save up to $200 per year, per desktop, in energy costs with iYogi’s Green PC application. This green application makes the computer environmentally friendly by reducing power consumption by almost 50 percent.

Our Green PC dashboard helps customise power settings and calculate power savings in kWh (kilowatt hour). The Green PC dashboard also gives a status on the reduction of CO2 and how responsible usage will benefit the environment by saving trees. A customised service that increases the energy efficiency of computers, undertakes the below-mentioned three primary initiatives:

- Computer assessment, analysing settings and PC energy use
- Customised efficiency planning geared specifically to the individual’s usage patterns
- Implementing setting changes to maximise the computer’s energy use

What are the technologies that allow you to offer 24/7 support and ensure there is no downtime at the client site?

We have invested significantly in developing a comprehensive monitoring and management tools stack. This enables us to manage and monitor all devices in the office network as well as for branch offices and mobile users. Our tools continuously monitor the customer’s network and notify our NOC (Network Operations Centre) in case of problems. Based on the set of events, tickets are automatically generated and escalated to corresponding teams. Over and above our proactive approach, the customer always has an option to call our 24X7 support line for issues that are not identified via the monitoring tools.

Please throw some light on your proprietary iMantra technology.

iMantra is a CRM system, which is tailor-made to suit the emerging business needs at iYogi. It allows for the formation of individualised customer relationships with the aim of providing personalised services to each subscriber. This tool is built on the latest java technology with a layered architecture that makes it scalable and secure. This architecture provides a seamless workflow and independent channels for various business needs: sales, support, quality and customer service. The entire system can be exposed in the form of secure APIs and Web services, which makes it a re-usable entity.

Your business model is similar to BPOs in India providing technical support to offshore customers. What unique values do you bring to this ecosystem that would help a potential client choose you over a competitor?

iYogi’s business model is different from traditional BPOs. Some key factors that differentiate iYogi include:

- Direct-to-consumer and -small business: iYogi delivers technical support services directly to consumers and small businesses and is a global technical support brand based out of India. Unlike traditional BPOs in India, iYogi does not provide any private label support and/ or work on behalf of large OEMs or software publishers.

- Optimised Processes: iYogi has developed proprietary processes for consistently delivering on a resolution rate of 87 percent, which is among the highest published benchmarks in the support industry, where averages hover in the range of 50 percent.

- Comprehensive technology platform: iYogi’s global delivery platform, iMantra, gets smarter with every customer interaction. It documents every problem, the solution and relevant hardware and software aspects, while capturing each customer’s demographic information and creating a behavioural profile. All of this information is at the fingertips of iYogi’s Global Tech Experts. This set-up combines a knowledge base with a comprehensive set of tools and technology expertise. iYogi offers a range of tools that complement its remote support services for helping customers maintain technology at peak performance levels. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimisation.

How do you plan to move up the value chain in the times to come?

The growing use and penetration of the Internet and new Web-based applications has consequently opened the door to threats and vulnerabilities, which affect the system performance and ultimately lead to degrading performance. If the threats are diagnosed early on, the impact on efficiency can be minimised considerably. Currently, a user only realizes that he needs technical support once the damage has occurred and reactive methods of support are used to recover from the loss.

At iYogi, we are developing our capabilities to not only provide support when demanded, but to also monitor, pre-empt and fix threats before they can cause any damage to the computer. This will be possible only by combining technology with processes that are capable of re-defining the way technical support is delivered today.

What is your India strategy?

Technically, we are capable of servicing any geography including India. At this stage, we are looking for the right kind of partners to find access to potential customers and provide them a consolidated, 360-degree solution and services for issues relating to hardware, software, network etc. We aim to launch our India services in the coming six to eight months. Our services will offer clients a one-stop solution for all their business needs.

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iYogi Announces Launch of Monitoring and Performance Tool For SMBs
by Kelly in , , ,

iYogi – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tool for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and manage their set of servers – 24x7.

Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”

iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.

The new Monitoring and performance tool will provide small businesses with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Remote Management for all critical server issues.

“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.

Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.

As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.

For more information on iYogi Small Business Support, visit www.iyogibusiness.com
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Canon's PIXMA iP100 Portable Printer
by Kelly in ,

Canon has a decent pedigree when it comes to photography, and what do you do with photos but print them? Polaroid cameras are old hat these days so if you need quick copies of photographs while on the move portable printers are definitely the way forward. Lots of online computer support companies provides online printer support. So, no need to worry. To whit, Canon has just announced its successor to the PIXMA iP90v portable printer, namely the iP100. So what does it offer?c

For a start you'll get a compact 32.2cm x 18.5cm x 6.7cm (WxDxH) frame weighing around 2Kg (although that figure is probably sans-battery) which while hardly light, isn't so heavy as to make the PIXMA iP100 impractical to carry around. On the printing front Canon boasts a maximum 9,600 x 2,400 dpi, a 50 second (10 x 15cm) photo print time, 15.6ppm monochrome and 11.2ppm colour print speeds.

As well as a battery pack, the PIXMA iP100 adds to its portable credentials with an optional Blue tooth adapter, enabling compatible cameras and cameraphones to print wirelessly. There's even infra-red for those stuck in the dark ages and a PictBridge port for plugging cameras directly into the printer. Also available is a car cigarette lighter adaptor for on-the-road charging.

According to Canon, 290 pages can be printed from a single charge of the battery.

If you have £199 or £249 to hand for the battery-free and battery-fitted versions respectively, Canon will be pleased to take your money come mid-May when the PIXMA iP100 is scheduled to launch.

Source:trustedreviews.com
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